Privacy Policy
Last Updated: December 20, 2025
1. Introduction
Welcome to FundyLotto Center ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to our website (FundyLottoCenter.com) and describes how we collect, use, disclose, and safeguard your information when you visit our website including any other media form, media channel, mobile website, or mobile application related or connected thereto.
As a licensed lottery operator regulated by the province of New Brunswick, Canada, we adhere strictly to the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, home town, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site, specifically purchasing lottery tickets.
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account.
- Process your lottery ticket purchases and deliver winnings.
- Verify your age and identity to ensure compliance with New Brunswick gaming regulations (19+).
- Email you regarding your account or order.
- Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
- Generate a personal profile about you to make future visits to the Site more personalized.
- Increase the efficiency and operation of the Site.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Notify you of updates to the Site, lottery results, and potential winnings.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Comply with applicable laws, regulations, and legal processes.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Regulatory Authorities
As a regulated lottery operator, we are required to report certain transactional data and large prize winnings to provincial and federal regulatory bodies in Canada for auditing and anti-money laundering (AML) compliance purposes.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
6. Age Restriction (19+)
Lottery gaming in New Brunswick is strictly restricted to individuals aged 19 and older. We do not knowingly solicit information from or market to children under the age of 19. If we learn that we have collected personal information from a child under age 19 without verification of parental consent, we will delete that information as quickly as possible. If you become aware of any data we have collected from children under age 19, please contact us using the contact information provided below.
7. Retention of Data
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes.
8. Your Rights
Under Canadian privacy laws, you have specific rights regarding your personal information:
- Access: You have the right to request copies of your personal data.
- Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Withdrawal of Consent: Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service. For more details, please visit our Cookie Policy page.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact our Privacy Officer at:
FundyLotto Center
123 Queen Street
Fredericton, NB E3B 1B1
Canada
Email: [email protected]
Phone: +1 (506) 555-0199